Welcome to Aarna Jewels! We’re so excited to have you as part of our family, and we want to make sure your shopping experience with us is as smooth and delightful as possible. Here’s everything you need to know about how we’ll get your beautiful new jewellery to you.

Processing Your Order
At Aarna Jewels, we understand how eager you are to receive your purchase! We work hard to process orders within 1-2 business days after payment is confirmed. If you place your order over the weekend or on a holiday, we’ll start processing it the next business day. We’ll keep you updated every step of the way.

Shipping Options
We offer a range of shipping methods to suit your needs:
 

• Standard UK Shipping: We’ll dispatch your items within 2-3 working days once payment has cleared. You can expect your jewellery to arrive within 2-4 working days after dispatch. We’ll send you tracking details as soon as your order is on its way, so you can keep an eye on its journey. For orders over £150, a signature will be required upon delivery to ensure your precious items reach you safely.
   

• Next Day UK Shipping: Need your jewellery in a hurry? No problem! If you place your order by 11:00 AM on a weekday, we’ll aim to dispatch it the same day for next-day delivery. Just one more sleep until your jewellery arrives!
   

• Standard EU & International Shipping: We love sending our jewellery all over the world! International shipping starts from £20, and your items should arrive within 7-15 working days from dispatch. We’ll keep you updated with tracking information, so you know when to expect your delivery.
   

• Express Shipping: For those who need their jewellery even faster, we offer express options:

- UK: Receive your items within 1-2 business days with Royal Mail Next Day Delivery.
- Europe: Delivery within 1-2 business days with DHL Express.
- Rest of the World: Delivery within 3-5 business days with DHL Express. Just let us know if you need express delivery, and we’ll do our best to make it happen!

Shipping Costs
We’ve made sure our shipping costs are fair and reasonable. You’ll see the total cost at checkout, based on your location and chosen shipping method.

Tracking Your Order
We know how exciting it is to track your package! As soon as your order is shipped, we’ll send you a confirmation email with your tracking number. You can follow your jewellery’s journey to your doorstep on our website.

 If Something Goes Wrong
In the rare event that your package is lost or delayed, don’t worry—we’re here to help. Just reach out to our friendly customer support team at aarnajewelsuk@gmail.com, and we’ll work with you to sort everything out as quickly as possible.

Need It Urgently?
If you’re in a rush and need your jewellery ASAP, please get in touch! We’ll do everything we can to arrange urgent international shipping for you.

We’re Here for You
We’re always here to make your experience with Aarna Jewels special. If you have any questions, concerns, or just want to chat about your order, don’t hesitate to contact our lovely customer support team at aarnajewelsuk@gmail.com. We’re just an email or a call away, ready to assist you!

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Thank you for choosing Aarna Jewels. We can’t wait for you to receive your beautiful new pieces and become part of our Aarna family.

With warmest regards,
The Aarna Jewels Family

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